How we handle reviews
Reviews on DrawHawk come from players who've logged an entry at the site. Here's how we handle them.
- We publish good and bad reviews alike.
- We only remove a review if it's abusive, includes someone's personal details, is spam, or isn't about the site.
- Reviews with emails, phone numbers or links are turned down automatically, and we tell the writer why.
- Any bonus entries for reviewing never depend on what the review says.
- Competition sites can't pay us to remove or reorder reviews.
- Reviews show newest first.
- We check new reviews within a day.
Replies from sites
- A site that has proved to us it runs the site can reply once to each review, and edit its reply.
- Replies follow the same rules as reviews. Replies with emails, phone numbers, links or social handles, or that name the reviewer beyond the name on their review, are turned down automatically.
- We check every reply before it's published. It shows under the review as "Reply from" the site.
- A reply never changes the review, its rating or where it appears.
- Sites can report a review that breaks these rules. We only remove it for the reasons above, never because it's negative.
- If a site replies to your review, we email you, unless you've turned "Replies to my reviews" off in your alerts.
Spotted a review that breaks these rules? Email hello@drawhawk.com